From the first call to the insurer right up to claim settlement — we guide you through cashless and reimbursement claims so you can focus on getting better.
A health insurance claim is a request submitted to your insurance company for reimbursement or direct settlement of medical expenses incurred during hospitalization, surgery, illness, or emergency treatment. We help you prepare, submit and follow up on that request so nothing slows down your settlement.
Every policy and situation is different — here's how each claim type works.
Get treated at network hospitals without paying the hospital bill upfront — we coordinate directly with the hospital desk.
Pay medical expenses first, then claim reimbursement from your insurer — we help you assemble every required bill and report.
Covers procedures that don't require a full 24-hour hospital stay, such as cataract surgery or chemotherapy sessions.
Covers eligible medical expenses incurred in the days before admission and after discharge.
A typical claim moves through five stages — we stay with you at every one.
Notify the insurer or TPA before a planned hospitalization, or as soon as possible for an emergency.
Share your health card and identity proof with the hospital's insurance desk.
The hospital raises a pre-authorization or claim request for the insurer's approval.
The insurance company reviews the documents and approves the claim amount.
Treatment is completed and the claim is settled — cashless at the hospital, or reimbursed to you.
Keep these ready to avoid delays in approval.
Step-by-step help getting cashless approval at network hospitals.
We liaise directly with the hospital's insurance desk on your behalf.
We check every document before submission to avoid rejection.
Regular updates so you always know where your claim stands.
We follow up proactively to help avoid unnecessary delays.
One point of contact from filing through to final settlement.
Our team is ready to help you with cashless and reimbursement claims — call or message us today.